Mezzanine Level (PMD 01), Departure Level (Near Gate 9) - 3 hours

Description/important notes

THE LOUNGE Unwind in style before your flight at Plaza Premium Lounge Medan, located just minutes from the departure gates of Kualanamu International Airport (KNO) in North Sumatra, Indonesia. Our airport lounge offers an escape from the hustle & bustle of the airport with comfortable lounge seating as well as functional workstations for last-minute business needs. Savour a wide variety of international and local food and beverage offerings, including refreshing local craft beer. Stay connected with free Wi-Fi and recharge your devices at our charging stations. For added convenience, enjoy our Lounge to-go options your in-flight enjoyment. Availability: Lounge access is subject to capacity at the time of your arrival. While your booking confirms your eligibility, it does not guarantee immediate seating. We appreciate your understanding. OPENING HOURS 0400 - 2200 daily LOCATION Mezzanine Level (PMD 01), Departure Level (Near Gate 9), Kualanamu International Airport, Indonesia

Inclusions

Cancellation notes

Tour information

Terms and conditions

Eligibility Access is available to departing international passengers only. Guests must present a valid same-day boarding pass upon entry. Duration of Stay Access is valid for up to **3 hours per visit**, unless otherwise specified in the booking or access program. ([VipLounges][2]) Access Methods Entry may be granted via: Paid lounge access (online booking or walk-in) Eligible airline cabin/class Selected credit cards or partner programs (subject to provider terms) Capacity Restrictions Access is subject to availability. Entry may be limited or denied during peak hours due to lounge capacity constraints. Services & Facilities Complimentary services may include: Dining (buffet and/or à la carte options) Alcoholic and non-alcoholic beverages Wi-Fi, seating, and workspaces Shower facilities (may be subject to availability or additional charges) ([Plaza Premium Lounge][1]) Children Policy Children access and pricing are subject to the booking provider or access program terms. Dress Code & Conduct Smart casual attire is required. The lounge reserves the right to refuse entry or service to guests who do not comply with dress code or conduct standards. Smoking Policy Smoking is permitted only in designated airport smoking areas where available. Booking, Cancellation & Refunds Bookings are subject to availability and confirmation by the lounge operator. ([Plaza Premium First][3]) Cancellation and refund policies depend on the selected rate plan: Full refund may be available if cancelled ≥14 days prior Partial or no refund for late cancellations or no-shows ([Plaza Premium First][3]) Some promotional or discounted bookings may be non-refundable. Amendments & Operational Changes Lounge services, facilities, and operating hours may be modified or withdrawn at any time without prior notice. ([Plaza Premium First][3]) Liability The lounge operator shall not be liable for any loss, delay, or failure to provide services due to circumstances beyond its control, including operational disruptions, regulatory restrictions, or passenger no-shows.